2017-01-11, 18:46:54
Przed chwilą dostałem odpowiedź z supportu:
Thank you for your message.
We are currently in the middle of a huge undertaking with regards to how contributors work with iStock. Almost everything is changing for contributors over the next few weeks. From how you upload files to how you access your sales stats, everything is getting a giant makeover. It is basically the biggest change to how iStockphoto and contributors interact since iStockphoto started charging money for downloads. It's important to stress that this is a temporary and transitional phase for the site.
BALANCES
We understand that not being able to see your live account balance is inconvenient, to say the least. It would certainly have been ideal if we had been able to seamlessly move from the old system to the new but the sheer scale and complexity of the changes mean that unfortunately this just wasn't possible. We are working through the process as quickly as we can.
For now though, it's still possible to check your account balances with DeepMeta, or - for those who already have it installed - the iOS contributor app iLucidata.
PAY
If you had $100 or more in your account balance on the last day of December then you will be paid as normal i.e. on or before the 25th of January, just as in other months. Please note that any pending payments will be held unless you have completed the tax interview.
STATS CHARTS & CSV FILES
Your stats charts are still accessible. You will need to be signed in to the iStockphoto site, but they are still available here - http://www.istockphoto.com/user_stats.php
The my_uploads page is not showing royalty amounts any more but all sales are being correctly recorded. The my_uploads page is also not showing the file status column to indicate if files are pending, publishing or accepted. We will try to bring further clarity when we can regarding which sales data pages and stats etc will be accessible throughout this transition month. Please check this thread regularly for updates: https://contributors.gettyimages.com/for...#post64174
We acknowledge that these changes will cause some discomfort and upset but the decision to finally break away from our old technology platform had to be made. Fortunately it won't be too long before we are migrated to the new system. We sincerely apologize for the inconvenience.
Thank you for your message.
We are currently in the middle of a huge undertaking with regards to how contributors work with iStock. Almost everything is changing for contributors over the next few weeks. From how you upload files to how you access your sales stats, everything is getting a giant makeover. It is basically the biggest change to how iStockphoto and contributors interact since iStockphoto started charging money for downloads. It's important to stress that this is a temporary and transitional phase for the site.
BALANCES
We understand that not being able to see your live account balance is inconvenient, to say the least. It would certainly have been ideal if we had been able to seamlessly move from the old system to the new but the sheer scale and complexity of the changes mean that unfortunately this just wasn't possible. We are working through the process as quickly as we can.
For now though, it's still possible to check your account balances with DeepMeta, or - for those who already have it installed - the iOS contributor app iLucidata.
PAY
If you had $100 or more in your account balance on the last day of December then you will be paid as normal i.e. on or before the 25th of January, just as in other months. Please note that any pending payments will be held unless you have completed the tax interview.
STATS CHARTS & CSV FILES
Your stats charts are still accessible. You will need to be signed in to the iStockphoto site, but they are still available here - http://www.istockphoto.com/user_stats.php
The my_uploads page is not showing royalty amounts any more but all sales are being correctly recorded. The my_uploads page is also not showing the file status column to indicate if files are pending, publishing or accepted. We will try to bring further clarity when we can regarding which sales data pages and stats etc will be accessible throughout this transition month. Please check this thread regularly for updates: https://contributors.gettyimages.com/for...#post64174
We acknowledge that these changes will cause some discomfort and upset but the decision to finally break away from our old technology platform had to be made. Fortunately it won't be too long before we are migrated to the new system. We sincerely apologize for the inconvenience.