2013-08-10, 11:25:43
Ostatnio zatwierdzają z dnia na dzień. Ale 21.07 wysłałem paczke i ugrzęzła na 6 dni. Status był cały czas "Processing - average wait time 24 hours" a żeby było śmieszniej kolejne wrzuty były akceptowane na bieżąco.
Napisałem do nich i dostałem taka odpowiedź:
"Once your images have uploaded they have to go through processing, this takes 23 hours on average for each media, but may occasionally take longer (up to 10 days if there are problems processing images within the media). After your media have finished processing, they will move into the Quality Control queue.
In most cases the media gets stuck in the processing stage when one or more images have some processing trouble and we are not able to generate the different file sizes required. When our system comes across problematic files it will try to re-process them up to 10 times before flagging them as an image processing error.
Depending on the number of images that are being processed on an upload machine at any one time, the time taken to go from Media Received to Awaiting QC can vary (this is the processing stage, where images are processed).
We would suggest you to wait for the submission to compete processing.:
Paczka przeszła jako partially failed z dwoma błędami
Napisałem do nich i dostałem taka odpowiedź:
"Once your images have uploaded they have to go through processing, this takes 23 hours on average for each media, but may occasionally take longer (up to 10 days if there are problems processing images within the media). After your media have finished processing, they will move into the Quality Control queue.
In most cases the media gets stuck in the processing stage when one or more images have some processing trouble and we are not able to generate the different file sizes required. When our system comes across problematic files it will try to re-process them up to 10 times before flagging them as an image processing error.
Depending on the number of images that are being processed on an upload machine at any one time, the time taken to go from Media Received to Awaiting QC can vary (this is the processing stage, where images are processed).
We would suggest you to wait for the submission to compete processing.:
Paczka przeszła jako partially failed z dwoma błędami